SystmOne core clinical system programme

Our IT training programme will focus on the following core clinical system training modules:

New starter training
Clinical reporting – introduction
Protocols – introduction
Registration and EDI links
GP2GP

Please see our SystmOne prospectus for a full list of all courses available. The trainer-led courses are delivered via MS Teams.

To book please contact the IT training administration team on training.scwcsu@nhs.net or use the course booking form. You can also visit The Learning Hub for e-learning content, recorded videos and webinars, and user guides (login required).


New starter training

This course is designed for new starters who have little experience of SystmOne.

During this course, new starters will not be provided with information on local GP practice processes so before booking you should ensure that they have received a local induction.  

Duration: 2.5 hours 

An example of what is covered at a new receptionist training session:

  • Navigate the home screen
  • Book, cancel and move an appointment
  • Use the free slot search function
  • Print a quick glance view
  • Search for patient records
  • Navigate the clinical and administrative trees
  • Access pathology results
  • Administer repeat template requests
  • View prescription history
  • Update addresses and contact details
  • Send tasks, notifications and instant messages

Book the trainer-led course via our course booking form and/or sign up to the e-learning course (login required):


Booking form

e-learning

SystmOne clinical reporting – introduction 

This course is designed for those who are new to creating Clinical Searches and Reports in SystmOne.

Duration: 2 hours

During the course you will learn how to:

  • Navigate the inbuilt reports in SystmOne
  • Create a new report using multiple criteria
  • Apply date ranges
  • Join reports
  • Output results to patient lists and reports

Book the trainer-led course via our course booking form and/or sign up to the e-learning course (login required):


Booking form

e-learning

SystmOne protocols - introduction

This course is designed for those who are new to creating protocols in SystmOne.

Duration: 2 hours 

During the course you will learn how to:

  • Create and publish a new protocol
  • Apply a range of tools and triggers
  • Amend, deactivate and delete a protocol
  • Apply a protocol to a patient list

Book the trainer-led course:


Booking form

Registration and EDI links

This course is designed for those who are new to Registration and EDI Links.
If you are experienced and have a couple of queries we can support you via the telephone and connect remotely to your PC.

Duration: 2 hours 

During this course you will learn how to:

  • Register new patients (GMS, temporary, immediately necessary, homeless)
  • Edit demographic details
  • Deduct patients
  • Print patient records
  • Manage EDI Links messages
  • Process FP69 messages
  • Use Security Controlled Procedures

Book the trainer-led course:


Booking form

GP2GP

This course is designed for those who are new or have little experience of GP2GP.

Duration: 2 hours 

During this course you will learn how to:

  • Process a Transfer-in task
  • Process a Transfer-in - Returning Patient task
  • Deal with degraded data
  • Manage GP2GP transfer in and out screen
  • Print attachments

Book the trainer-led course:


Booking form
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